How to Track User Activity in Citrix—Computer Monitoring Software

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Is citrix receiver spyware.Think I picked up a virus from either Citrix Receiver or a Word doc



 

I want you to reset the DMA you can do this by this script here - Reset DMA If you have problems when you click on the link try to right click on the link and select "Save Target As" and then save to your desktop. Once it is on your desktop right click on the file and select "Run" If you still can't run it then you can go here " Reset DMA " to see what I want to do Gringo.

Posted 22 September - AM gringo, thank you for your assistance. I first ran the script in safe mode and rebooted when promoted. When it booted, I did not notice anything different.

I decided to try the script in normal mode. I managed to run it, but the computer froze when I tried to reboot and I had to do a hard power off. When I turned it back on, it still had the same symptoms. I almost forgot - when I ran it in normal mode, I got an error that the recovery location did not have enough free space. Edited by mdpeterson42, 22 September - AM. Posted 22 September - AM I need to get some reports to get a base to start from so I need you to run these programs first.

This is normal. Shortly after two logs will appear: DDS. Posted 22 September - AM And running this in safe mode will get you the info you need? Posted 22 September - AM Yes it will gringo. Posted 22 September - PM I tried the scan twice and it froze up both times.

Note : You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log FRST. Please copy and paste it to your reply. The first time the tool is run, it makes also another log Addition.

Please attach it to your reply. Posted 23 September - AM Hello These scans do not take that long - have you considered that it could be the harddrive going bad? Posted 23 September - AM Gringo - I did think about that but the timing seem too coincidental.

Exe [ ] Lenovo Group Ltd. ShortcutTarget: Adobe Acrobat Synchronizer. ShortcutTarget: Bluetooth. ShortcutTarget: Digital Line Detect. DLL Microsoft Corporation. DLL Skype Technologies. EXE [ ] Symantec Corporation. EXE [ ]. SYS [ ] Symantec Corporation. Attached Files Addition. When finished, it will make a log fixlog. Please copy and paste the content of this file to your reply.

Running this on another machine may cause damage to your operating system Gringo. Posted 24 September - AM Hello mdpeterson42 These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one. Close all open programs and internet browsers. Double click on AdwCleaner. Click on Scan. After the scan is complete click on "Clean" Confirm each time with Ok.

Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile with your next answer. Shut down your protection software now to avoid potential conflicts. Run the tool by double-clicking it. The tool will open and start scanning your system.

Please be patient as this can take a while to complete depending on your system's specifications. On completion, a log JRT. Post the contents of JRT. When they are complete let me have the two reports and let me know how things are running. Posted 25 September - AM Hey gringo, here are the logs.

AdwCleaner v3. Attached Files JRT error window. Reply to quoted posts Clear. Site Changelog. Scan local drives or disable network scanning. This assumes all remote locations, which might include file servers that host user profiles and redirected folders, are being monitored by antivirus and data integrity solutions. For example, the Local Host Cache imalhc.

While entire directories can be excluded, it should be noted that this is not considered a best practice by most antivirus vendors. If exact file names cannot be used, Citrix recommends using wildcard exclusions to limit the attack surface area. If using the streamed user profile feature of Citrix Profile management, ensure the antivirus solution is configured to be aware of Hierarchical Storage Manager HSM drivers.

In addition to the XenApp-specific antivirus configurations detailed in the previous section, Citrix recommends applying the settings outlined in the following articles, if applicable. This section contains links to additional resources from third parties that should be reviewed before configuring antivirus software on Citrix XenApp servers.

Failed to load featured products content, Please try again. Customers who viewed this article also viewed. Log in to Verify Download Permissions. Information This article provides guidelines for configuring antivirus software in Citrix XenApp environments and resources for configuring antivirus software on other Citrix technologies and features EdgeSight, Provisioning Services, and so on.

General Antivirus Recommendations The following list contains general antivirus recommendations that should be reviewed prior to implementing any type of exclusions or optimizations: If organizations choose to exclude particular files or folders as part of real-time or on-access scanning, Citrix recommends scanning the excluded files and folders on a regular basis using scheduled scans.

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What Is ? Is It A Safe Program Or A Virus? - Information



  It very clearly states that activities on your personal computer are not able to be monitored or accessed however anything within the Citrix. › Can-Citrix-track-activity.    

 

Top 10 concerns of employees about work monitoring & how to avoid them



   

Log in to Verify Download Permissions. Information This article provides guidelines for configuring antivirus software in Citrix XenApp environments and resources for configuring antivirus software on other Citrix technologies and features EdgeSight, Provisioning Services, and so on.

General Antivirus Recommendations The following list contains general antivirus recommendations that should be reviewed prior to implementing any type of exclusions or optimizations: If organizations choose to exclude particular files or folders as part of real-time or on-access scanning, Citrix recommends scanning the excluded files and folders on a regular basis using scheduled scans.

Was this page helpful? Thank you! Sorry to hear that. Name Name is required. Email Email address is required. Close Submit. Featured Products. Need more help? Product issues.

Open or view cases Chat live. Other support options. This concern often arises when people work from home. To monitor your personal computer or your personal laptop, your employer has to obtain access to install a workplace monitoring software.

Please refer to 1. The idea is the same. A: NO, your employer cannot spy on your personal phone. Your employer must obtain access to your personal phone to be able to monitor it.

Also, your employer is not allowed to monitor your personal phone without your consent. Please refer to 1, 2. A: NO, your employer cannot see messages on your personal phone.

Unless there is a video camera focused directly on your phone screen or your boss is watching over your shoulder. Remember, some people still rely on old monitoring ways. Otherwise, please refer to 1, 2. To employers and managers: about the questions — whatever workplace monitoring software you use, none of the above can be monitored without obtaining access to a personal employee computer, phone or laptop. Your employees do not need to worry about it.

We mean to say, your employer can monitor what is going on within the session itself and not on the device where the session is executed. What is used within the session is executed on the workplace computer. A: YES, your employer is in a position and has the right to monitor the company-owned computers. Employers expect their employees to use computers provided by the company for work purposes and be productive during work hours.

A: YES, your employer can monitor you from a workplace computer through a built-in camera. To do this, special monitoring software has to be installed on your computer. Although this is not a common practice, some employers in the US do this. Just stick some chewing gum or scotch tape to your computer camera.

To employers and managers: about the question 9 — if you want to make sure your employees use their work computers there is no need to go this far and monitor via video camera. A: YES, your employer can and has the right to monitor everything in the Citrix , Terminal, and Remote desktop sessions and on work computers. Refer to 7. A: YES, your employer can monitor your personal accounts. As explained above, whatever you use on the work computers, can be monitored.

If your employer uses workplace monitoring software that captures keystrokes, then any content can be monitored. Also, speaking of your personal social network accounts, your employer can simply open them in a regular way. The idea is explained above. When using your password on your personal computer, laptop or smartphone, your employer cannot monitor your passwords without obtaining access to your personal device.

If your employer uses the monitoring software that catches keystrokes, then yes, it will record your direct Slack messages. Otherwise your Slack direct messages privacy is protected. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site. Click here to Register a free account now!

Posted 21 September - PM My computer was running great until about a week ago. O9 - Extra button: btrez. O9 - Extra 'Tools' menuitem: btrez. O9 - Extra 'Tools' menuitem: xpsp3res.

O23 - Service: Cisco Systems, Inc. Around here they call me Gringo and I will be glad to help you with your malware problems. Please do not run any tools unless instructed to do so. We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

Please do not attach logs or use code boxes, just copy and paste the text. Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

Please read every post completely before doing anything. Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process. Please provide feedback about your experience as we go.

A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc.

Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post. NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process.

Please remember to copy the entire post so you do not miss any instructions. I want you to reset the DMA you can do this by this script here - Reset DMA If you have problems when you click on the link try to right click on the link and select "Save Target As" and then save to your desktop.

Once it is on your desktop right click on the file and select "Run" If you still can't run it then you can go here " Reset DMA " to see what I want to do Gringo. Posted 22 September - AM gringo, thank you for your assistance.

I first ran the script in safe mode and rebooted when promoted. When it booted, I did not notice anything different. I decided to try the script in normal mode.

I managed to run it, but the computer froze when I tried to reboot and I had to do a hard power off. When I turned it back on, it still had the same symptoms. I almost forgot - when I ran it in normal mode, I got an error that the recovery location did not have enough free space. Edited by mdpeterson42, 22 September - AM. Posted 22 September - AM I need to get some reports to get a base to start from so I need you to run these programs first. This is normal. Shortly after two logs will appear: DDS.

Posted 22 September - AM And running this in safe mode will get you the info you need? Posted 22 September - AM Yes it will gringo. Posted 22 September - PM I tried the scan twice and it froze up both times. Note : You need to run the version compatible with your system.



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